FAQs
I.T. Supply Solutions, LLC
Have a data services-related question? We have the answer. Check out these FAQs and call or text us today for more information!
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What is ITAD?
An ITAD company (short for IT Asset Disposition) specializes in the secure and environmentally responsible resale/disposal of obsolete or unwanted IT equipment. Our services include:
- Data destruction to ensure sensitive information is erased or destroyed
- Recycling or refurbishing hardware like computers, servers, and mobile devices
- Resale of usable components
- Compliance with environmental and data security regulations (e.g.,R2v3, HIPAA, GDPR)
In short, our ITAD process helps organizations safely and sustainably get rid of old tech gear while maximizing potential value recovery.
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How is my data securely destroyed?
Data security is the highest priority for our customers. We offer 2 options:
NIST 800-88 software data sanitization
- Follows government-backed standards, ensuring reliability and consistency
- Effectively removes data, preventing recovery using advanced tools
- Each hard drive comes with a Data Erasure Report ensuring data destruction
Physical drive destruction
- We offer the option to destroy hard drives in an industrial shredder and record each serial number for your records
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What is R2v3?
We are proudly a R2v3 certified company. This means we are certified under the Responsible Recycling (R2) Version 3 standard — an updated and globally recognized certification for electronics recyclers and IT asset disposition (ITAD) providers.
Here’s what R2v3 means:
- Environmental Responsibility: Safely handles and recycles electronics, minimizing environmental harm
- Data Security: Follows strict protocols to protect and securely destroy sensitive data on devices
- Worker Safety: Ensures safe working conditions and proper handling of hazardous materials
- Downstream Accountability: Tracks where materials go after leaving the facility to ensure responsible final processing
- Continuous Improvement: Must meet updated (v3) requirements that raise the bar on quality and transparency
In short, our R2v3 certification ensures that as a company we meet high standards for sustainable, secure, and ethical electronics recycling.
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What items do you take?
We look for items such as:
- Laptops
- Desktops
- Servers
- Networking hardware
We can also responsibly recycle the following items. Some of these items will have a cost associated with recycling.
- Computer monitors
- TVs
- Cables
- Printers
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Can you pick up?
Yes, ITSS can provide logistics services for our customers. Our team can help pack, load, and ship your items securely and safely to our facility.
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